Returns & Exchanges
At Buzio Bottle, we stand by the quality of our hydration products and offer a 30-day return policy for unused items in their original packaging. We want to ensure you are completely satisfied with your purchase for a more sustainable and hydrated lifestyle.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Item
Securely place the unused bottle and all original accessories into the original packaging to ensure it is protected during transit.
Ship to Warehouse
Affix the provided shipping label or use a tracked carrier to send the package back to our designated returns center.
Receive Refund
Once our team inspects the returned item, we will process your refund or exchange back to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing